Terms and Conditions

Terms and Conditions

by Ksacco



    • By using Kingdom Sacco Mobile Banking Services (as defined below), you agree to be bound by these terms of use. Please review them carefully before using and/or acceptance.

    • “Mobile Banking” shall mean the platform provided by Kingdom Sacco to offer services related to Kingdom Sacco and its partners’ services via SMS, USSD or Mobile Apps on various devices and any upgrades from time to time and any other software or documentation which enables the use of the Mobile Banking.

    • Any personal information you supply to Kingdom Sacco when using Mobile Banking will be used by Kingdom Sacco in accordance with its Privacy Policy.

    • You must keep your security details secret and take all reasonable precautions to prevent unauthorized or fraudulent use of them.
    • You must not disclose your security details to any other person or record your security details in any way that may result in them becoming known to another person.
    • Please note that after initial registration we will never contact you (or ask anyone to do so on our behalf), with a request to disclose your security details in full. If you receive any such request from anyone (even if they are using our name and logo and appear to be genuine) then it is likely to be fraudulent and you must NOT supply your security details to them in any circumstances. Additionally, you should report any such requests to us immediately.
    • Where a transaction using the Mobile Banking Service has been carried out using your security details, but you subsequently show that the transaction was not authorized by you, you will not be liable for that transaction provided you have kept your security details secret, not acted fraudulently, acted with reasonable care and acted in accordance with these Terms.
    • You will be responsible for all instructions given by you or anyone acting with your authority between the times you pass the security procedure until you exit from the Mobile Banking Service. Please note that this includes any input errors or instructions sent by someone other than yourself so please do not leave your mobile phone unattended while you are still logged onto the Mobile Banking Service.
    • You are responsible for making sure information either shown or stored on your mobile phone is kept secure. You must advise us of any change to your mobile phone number or email address.

    • All trademarks, copyright, database rights and other intellectual property rights of any nature in Mobile Banking together with the underlying software code are owned either directly by Kingdom Sacco or by Kingdom Sacco’s licensors. Kingdom Sacco hereby grants you a worldwide, non-exclusive, royalty-free revocable license to use Mobile Banking for your business and personal use in accordance with these terms.

    • You will not, nor allow third parties on your behalf to
      • Make and distribute copies of Mobile Banking;
      • Attempt to copy, reproduce, alter, modify, reverse engineer, disassemble, decompile, transfer, exchange or translate Mobile Banking;
      • Create derivative works of Mobile Banking of any kind whatsoever.
    • Mobile Banking is currently made available to you free of charge for your personal, non-commercial use save o\for transaction fees charged while using the service. Kingdom Sacco reserves the right to amend or withdraw the Mobile Banking service, or charge for the Mobile Banking service provided to you in accordance with these terms, at any time and for any reason.
    • You acknowledge that the terms of agreement with your respective mobile network provider (‘Mobile Provider’) will continue to apply when using Mobile Banking. As a result, you may be charged by the Mobile Provider for access to network connection services for the duration of the connection while accessing Mobile Banking or any such third party charges as may arise. You accept responsibility for any such charges that arise.
    • If you are not the bill payer for the mobile telephone or handheld device being used to access Mobile Banking, you will be assumed to have received permission from the bill payer for using Mobile Banking.

    • This Application is available to handheld mobile devices running Apple iOS and Android Operating Systems. Kingdom Sacco will use reasonable efforts to make Mobile Banking available at all times. However you acknowledge Mobile Banking is provided over the Mobile and mobile networks and so the quality and availability of Mobile Banking may be affected by factors outside Kingdom Sacco’s reasonable control.

    • In order to use Mobile Banking, you are required to have a compatible mobile telephone or handheld device, Mobile access, and the necessary minimum specifications (‘Software Requirements’).
    • The version of Mobile Banking software may be upgraded from time to time to add support for new functions and services.

    • Kingdom Sacco may terminate use of Mobile Banking at any time by giving notice of termination to you. Upon any termination, (a) the rights and licenses granted to you herein shall terminate; (b) you must cease all use of the Software

    • In no event will Kingdom Sacco be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of whatsoever kind arising out of your use or access to Mobile Banking.
    • Kingdom Sacco is not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, handheld device or mobile telephones as a result of the installation or use of Mobile Banking.

    • Kingdom Sacco hereby disclaims all implied warranties with regard to its Mobile Banking. The Mobile Banking platforms are provided “as is” and “as available” without warranty of any kind.

    • All the information required must be provided for an application to be processed. The applicant must ensure the information provided is true to the best of his/her knowledge and belief.
    • All loans should be repaid within the specified period failure to which the Society will take the appropriate measures in the recovery process at its disposal and all costs of recovery will be transferred to the member.
    • The minimum savings to qualify for a loan shall be as determined by the Society. The amount shall not include the share capital. Members with loans will be required to save a percentage amount based on the total loans outstanding.
    • All loans shall attract a monthly insurance premium which will be determined by the prevailing Insurance rate.
    • The Board of Directors reserves the right to obtain any information from the applicant that it may deem necessary for purposes of loan processing.
    • The borrower hereby consents/authorizes to the Society to seek information from a Credit Reference Bureau or any other regulatory body prior to processing the loan application and charge credit referencing fees to his/her account. The credit referencing fees shall be determined by the society from time to time.
    • The borrower hereby consents to the Society to sharing any relevant information obtained pertaining to the borrower and / or his/her guarantors as may be required by law, credit agencies or credit reference bureaus.
    • The borrower undertakes to comply with all legal and financial requirements relating to valuation of the collateral and securities perfection.
    • All loans applied through the Mobile Banking Application shall be deemed to be have been applied in full authority of the applicant and he/she accepts all the above the terms and condition for loan application.

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